Politique de Confidentialité de ChatBabel : Engagement pour la Protection de vos Données

Introduction & General Provisions

Welcome to ChatBabel. Your privacy is critically important to us. This Privacy Policy document outlines the types of personal information that is received and collected by ChatBabel and how it is used. We are committed to safeguarding your personal data and ensuring transparency in our data practices.

By accessing or using the ChatBabel platform, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, you may not use our services. This policy applies to all visitors, users, and others who access the service ("Users").

What Data We Collect

We collect several different types of information for various purposes to provide and improve our service to you.

Personal Identification Information

When you register an account, we may ask for certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Email address
• First name and last name (or chosen display name)
• Date of birth (to verify you are of legal age)
• Profile information you choose to provide (e.g., bio, interests, photos)

Technical & Usage Data

We automatically collect certain information when you visit our platform. This data helps us understand how our services are used and to diagnose technical issues.

• IP address and general location data (country/city level)
• Browser type and version, operating system
• Pages visited, time spent on pages, clickstream data
• Device identifiers and hardware information
• Cookies and similar tracking technologies (see Cookies section)

Communication Data

If you contact us via email or our support system, we retain the content of your message, your email address, and our response to better serve you.

How We Use Your Data

ChatBabel uses the collected data for various purposes, always with a legal basis such as your consent, contractual necessity, or legitimate interest.

• To Provide and Maintain Our Service: To create your account, enable matches and conversations, and ensure platform functionality.
• To Improve User Experience: To analyze usage patterns, troubleshoot issues, and develop new features that meet user needs.
• To Communicate With You: To send service-related announcements (e.g., policy updates, security alerts) and, with your consent, marketing communications about new features.
• To Ensure Safety and Security: To monitor for fraudulent activity, enforce our Terms of Service, and protect the rights and safety of our users.
• To Comply With Legal Obligations: To meet regulatory requirements and respond to lawful requests from public authorities.

Data Sharing with Third Parties

We do not sell, trade, or rent your personal identification information to third parties for their marketing purposes. We may share data with trusted partners only in the following limited circumstances:

• Service Providers: We engage companies to perform functions on our behalf (e.g., hosting, payment processing, analytics, customer support). These providers have access to data only to perform their tasks and are contractually obligated not to disclose or use it for other purposes.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, user information may be transferred as a business asset.
• With Your Consent: We will share your personal information with third parties when we have your explicit consent to do so.

Data Protection

The security of your data is paramount. We implement a variety of technical and organizational measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

• Encryption of data in transit using SSL/TLS protocols.
• Secure storage of data on servers with restricted access and industry-standard firewalls.
• Regular security assessments and penetration testing of our systems.
• Internal data access policies that limit employee access to personal data on a need-to-know basis.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but promise to respond promptly to any suspected data breach and notify you and applicable regulators where we are legally required to do so.

Your Rights

Depending on your location, you may have certain rights regarding your personal data. ChatBabel respects these rights and provides mechanisms for you to exercise them.

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): You can request deletion of your personal data, subject to certain legal exceptions.
• Right to Restrict Processing: You can request that we limit the way we use your data.
• Right to Data Portability: You can request a structured, commonly used, and machine-readable copy of your data for transfer to another service.
• Right to Object: You can object to our processing of your data based on our legitimate interests.
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the details provided in the "Contact Information" section. We will respond to your request within 30 days, as required by applicable law.

Cookies

Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. We use cookies and similar tracking technologies to track activity on our service and hold certain information to enhance your experience.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function (e.g., login session, security).
• Preference Cookies: Remember your settings and preferences (e.g., language, theme).
• Analytics Cookies: Help us understand how visitors interact with the website, providing information about the areas visited and time spent, which helps us improve the site.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements (only used with your consent).

Managing Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website. You can also manage your cookie preferences via our cookie consent banner when you first visit the site.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We may also provide additional notification via email or a prominent notice on our service for significant changes.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the service after we post any modifications will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our Data Protection Officer.

Email: [email protected]

Mailing Address: ChatBabel Privacy Team, 123 Data Protection Lane, Suite 500, Digital City, DC 10101

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.